STORE POLICIES re WEDDING CAKES
DEPOSIT: A minimum deposit of $100 to 25% (whichever is greater) is required to schedule a cake for your wedding.
MIXING VENDORS: Sorry, but we cannot accept your order if we know that you are buying just a small bridal party cake from YCB and then intend to buy sheet cakes or other desserts from a warehouse club store or grocery store to serve your guests.
FINAL PAYMENT: The final date for full payment or any changes to the cake is 10 days before the event. If payment in full is not received 10 days in advance of your event, your cake(s) will be considered cancelled and any payments made will NOT be refunded. Your cake will not be baked, decorated, delivered or set up. If we do agree in advance to accept a late payment, it must be made in cash or credit card only. There will not be any refunds within 10 days of your event for any reason.
CAKE TOPPERS: We do not accept any type of cake topper to be applied to your cake. It is the customer's responsibility to add any cake topper AFTER delivery and set-up and the cake has been signed for.
CAKE STAND: All rented equipment or pillar sets must be returned to Your Cake Baker within five (5) days following the cake delivery date. Late or damaged pieces will result in charges for replacement. Please wipe down all noticeable food or foreign material from the rented equipment. Do Not Wash.
CAKE CHANGES: Changes to your cake order, size, description, flavor, etc. will be accepted up to 10 days prior to delivery. These changes may be subject to additional charges. Any changes requested after the lock-out date will not be accepted.
DELIVERY: We are not responsible for any damage to your cake after the cake has been safely delivered and set-up. Every effort will be made to deliver on time however delivery of your cake may be delayed due to traffic, accidents, weather, acts of God, and other causes beyond our control.
SET-UP: We are not responsible for any damage to your cake(s) after our delivery and setup is complete. The client is responsible for providing an appropriate size, level, and stable table with a cool and safe environment for the cake(s). We are not responsible for damage resulting from tables that are not level, weak, too small, or placed in a warm area. PLEASE MAKE SURE THAT YOU HAVE AN UMBRELLA or CANOPY FOR SHADE. A cake left in the sun is a disaster waiting to happen. Please keep in mind that there can be wind, rain, temperature, pets, bugs, or other situations, especially for outdoor deliveries that can harm or cause damage to your cake.
POST DELIVERY: We are not responsible for damage to your cake if someone at your reception site moves your cake after it has been safely delivered and set-up. We photograph all our cakes upon completion of delivery.
FRESH FLOWER USAGE: If fresh flowers are requested, you acknowledge that fresh flowers are not a food product, and may be toxic or contain toxins, pesticides, insects, dirt, or other contaminants. The responsibility of the flowers safety, freshness, color, and safe food practice will rest with the florist and NOT with Your Cake Baker.
CUSTOMER SUPPLIED ACCESSORIES: Fabric ribbon and any other accessories that Your Cake Bakers agrees to add to your cake must be brought into Your Cake Baker at least 1 week prior to your cakes ready date.
COLOR: All attempts will be carefully made to coordinate and/or match your colors, however, please be aware that food colors do not always perfectly match fabric, flowers, table coverings, napkins, etc. Depending on the mediums used, colors can be slightly altered by ingredients (i.e. butter and white chocolate can cause slight variations). Food colors may also fade in bright light.
PHOTOGRAPHS: We photograph our cakes and we reserve the right to use any photographs for display or promotional uses without compensation to you, or without your permission.
INGREDIENTS: We use the finest quality ingredients in our bakery. Our products may contain milk, wheat, nuts, and other allergens. We are not responsible for any allergic reactions. If your guests have severe allergies, we suggest you choose another cake maker.
CANCELLATION POLICY: Cakes cancelled more than 10 days prior to scheduled delivery will be refunded any payments made in excess of the non-refundable $100 deposit. All cancellation requests must be made in writing. All refunds will be issued in the form of a Your Cake Baker company check.